What does sonder mean to me?

Defined as “the profound realization that every random passerby is living a life as vivid, complex, and chaotic as your own.” Throughout the years of experience with numerous clients and their environments, I’ve learned this applies to businesses as well. Every single business has its own personality and processes. No one NetSuite environment is exactly like another. I believe that “Out of the Box” is a great standard, but you do not have to be limited to the walls of that box, and your support shouldn’t be either.